Position Summary...

What you'll do...

As a Software Engineer III for Sam’s Contact Center team, you will be a critical member of the team that builds, manages, and deploys some of the key technologies that powers our new and exciting global software initiative at Sam’s Club. You will also get to work with talented team of Engineers while working closely with product and cross-functional teams. As a member of our team, you’ll be able to say that you work for the world’s largest retailer and contribute to the development to best-in-class methodologies that impacted perception and drastically changed business as we know it.

About Team: Sams Contact Center Tech Team
As a member of the of the Sam's Contact Center Engineering group, you will work on exciting and challenging problems that have an immense impact on the Sam's club business.
What you'll do:

• Design, build, and maintain high performant APIs and software services for our customer experience
• Develop robust, maintainable, reusable code for managing functionality, configuration, deployment, monitoring, performance, scalability, availability, security, and alerting for software test, integration, and production environments. 

• Plan and implement a series of steps which potentially includes reconfiguration, integration, removal, or addition of application components to enhance the application's functionality, resiliency, usability, and security. 
• Understand the Business/Stakeholder/Technical requirements and assist in analyzing the existing solutions to address the needs. Assist in creation of simple, modular, extensible functional design for the product/solution in adherence to the requirements. 
• Assess gaps/ updates/ modifications between the customer/business expectations and the existing product/solutions. 
• Analyze defects from past projects/solutions to avoid recurrence of similar defects. 
• Analyze system performance impacting the complete product for non-functional requirements like reliability, operability, performance efficiency and security. Troubleshoot performance and availability bottlenecks for the application. 

• Develop, maintain, and enhance automated test cases and deployment procedures. 
• Follow coding and design best practices developed by the teams and contribute towards their continuous improvement. 

What you'll bring:

• Bachelor’s degree or master’s degree in computer science

• 2 yrs backend experience using Java and Spring framework.

• 1 yr database experience either relational or NoSQL.

• 1 yr any cloud experience using kubernetes

• Strong understanding of internals of web application along with database management.

• Building monitoring tools and automation for managing the Production systems.

• Hands on experience in doing proofs of concepts based on business and technology needs and communicating Technology direction to top management.

• Experience with source code repositories (Git) and CI tools (Jenkins, Maven) and software provisioning and deployment automation tools.

• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it.

About Walmart General/Not Function Specific
Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

​​​Future Ways of Working:
Our company's success can be attributed to our employees. While technology has allowed us to be effective while working remotely, there is no substitute for being in the office together; it helps to shape our culture, collaborate, innovate, build relationships, and move more quickly. We strive to provide flexibility in order to promote a healthy work-life balance but recognize that in-person interactions are important to our culture and shared success. We'll meet in person on a regular and purposeful basis.

Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $117,000.00-$234,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 2 years’ experience in software engineering or related area.Option 2: 4 years’ experience in software engineering or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Computer Science

Primary Location...

860 W CALIFORNIA AVENUE, SUNNYVALE, CA 94086-0000, United States of America